Makerere University vice chancellor, Professor Barnabas Nawangwe has assured students of a stable network throughout the online examination period via the eLearning platform MUELE-Makerere University eLearning Environment.
Ever since the University council approved the online assessment scheduled to start today and run to September 30, 2021, students have been expressing concern about the poor connectivity on MUELE based on their previous experiences during tests.
The students complained that each time they were required to do tests and quizzes on the site, messages would pop up that reduced their trust in using it for examinations.
Now, Professor Barnabas Nawangwe, the University Vice-Chancellor, has allayed the fears of the student about the issues of the network. He says that they have installed new servers to support wider coverage.
Nawangwe further notes that students have no cause to panic as all issues are being worked upon since colleges have been granted permission to commence with examinations even after Monday as long as it’s still within the assessment period.
Ivan Ssempijja, the Mak Student Guild president, says that the Directorate of ICT Support-DICTS will avail helplines every day from 2:00 pm during the examination season to handle student’s queries as they arise.